WORLDWIDE SHIPPING

Returns & Refunds Policy

RETURNS

Products returned for any reason must be in pristine condition and unused. In order to return goods you must first contact us with the order number to info@rooroopet.com and return the products within 14 days from receipt of products. Due to COVID-19 we have extended our returns policy to 4 weeks. We do not cover return costs, this will need to be paid for by the buyer. 

REFUNDS

We guarantee to refund any item you are not completely happy with when you return it to us by post, in a saleable condition within 14 days of receipt. Items should be returned new and unused. Returns that are damaged or soiled may not be accepted and may be sent back to the customer. 

All refunds will be credited to your original method of payment. Shipping fees will not be refunded.